Refund policy

We want you to be satisfied with your purchase.

Returns
You have 14 days from the date of delivery to request a return. To be eligible, items must be unused, in their original condition, and in the original packaging.

Non-returnable items
Certain items cannot be returned, including:

  • Gift cards
  • Downloadable products
  • Personal care items (if opened)

Refunds
Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 5–10 business days.

Return shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Damaged or incorrect items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos.